|Customer Support Engineer||Customer Support Engineering|
|Product Manager||Product Management|
If you are looking for a position that combines technical know-how and a customer-facing role in the electric vehicle environment, we may have just the job for you!
You will be involved in evaluating customer requirements and recommending or assisting in the implementation of Curtis products for customer’s design or development projects. You will provide technical support to OEM’s, dealers, distributors and end-users of Curtis products both in-house and at customers site. And participate with QA, Manufacturing, Engineering and Customer Service to provide a solution or resolution for customer application issues.
•Responsible for providing technical support to customers for all Curtis product lines.
•Evaluate customer requirements and assist and guide customers in applying and installing Curtis products into customer hardware.
•Provide technical information and guidance to customers, sales reps and distributors. Write/edit application notes, installation guides, other technical notes, and literature to inform customers about products. Communicate with customers with respect to technical applications. Evaluate and report on customer response to product capabilities and limitations, evaluate and report on competitors’ products. Suggest and evaluate modifications or new products.
•Assist in sales efforts. Evaluate and provide leads to sales managers, accompany on sales calls as required. Follow up on sales calls and phone leads. Represent company at technical conferences and tradeshows as required. Prepare applications and other reports as required.
The successful candidates will have:
• Good to expert interpersonal skills
• Excellent written/oral communication skills.
• Ability to do work with mechanical and electrical hand and power tools.
• Computer literate with strong analytical and computational ability.
• Excellent customer-focus
• Ability to travel with short notice and up to 50% required
Are you the “product champion” and expert for your company’s products?
Then you may be just the person we are looking to hire.
Curtis’ newly created position of Product Manager (PM) is responsible for several product families within the portfolio of Curtis products.
The PM is responsible New Product Development & Product Introduction, Product Improvement, Sustaining & Obsolescence, and Market Surveillance.
The successful PM will:
In addition to being passionate about products and markets, you will need a degree (or equivalent) in Electrical/Electronic or Mechanical Engineering.
We prefer you have:
1. Manufacturers of Automotive, Off-highway, and Industrial Vehicles such as:
2. Suppliers of electro-technical components, sub-systems and/or engineering services serving the above vehicle markets.